Help centre
Announcements, permission slips and event changes
For staff publishing day to day: who an announcement actually reaches, who has responded to a request, and what parents are told when something changes.
Who will actually receive this announcement?
How targeting works, and why you can only address parts of the school you're responsible for.
I can't change who a published announcement was sent to
The audience is frozen once something is live — here's the actual way to fix it.
What does "requires acknowledgement" do?
The difference between a post being read and a post being acknowledged.
How do I see who has responded to a permission slip or form?
Reading the completion and overdue counts on Actions & requests.
I changed an event's date — what do parents actually see?
Why a reason is required, and what gets recorded.
Why didn't parents get notified when I edited an event?
Not every edit is treated as material enough to notify.
I can't change a cancelled or completed event
Why these two statuses are final.
Can I write an announcement now and have it go out later?
Drafts and scheduled publishing, and what each one means for notifications.
We'll walk you through the fix, not a sales pitch.
Tell us a little about your school and we will walk you through ScholarBell using a demo school that looks like yours.
See one message reach every parent, with proof it landed.
No pressure, no jargon. Thirty minutes, with a demo school that looks like yours.