Help centre
Signing in and invitations
For the moment before you're even in: passwords, invitations, and the extra security step some schools require.
I can't log in to my account
Start here if sign-in isn't working and you're not sure why.
I forgot my password
How to reset it yourself, without calling anyone.
Why do I keep getting signed out?
Explains the message "You were signed out because there was no activity."
I didn't receive my invitation email
Parents and staff don't sign up themselves — here's what to check.
My invitation link says it's expired or invalid
What "this link has expired" means, and the only fix for it.
What's the 6-digit code it's asking for?
For staff accounts with the extra sign-in step turned on.
Why do I need my school to invite me instead of signing up myself?
The reasoning behind ScholarBell having no public sign-up.
We'll walk you through the fix, not a sales pitch.
Tell us a little about your school and we will walk you through ScholarBell using a demo school that looks like yours.
See one message reach every parent, with proof it landed.
No pressure, no jargon. Thirty minutes, with a demo school that looks like yours.