I can't change who a published announcement was sent to
The audience is frozen once something is live — here's the actual way to fix it.
- 1
Once an announcement is published, its audience is locked. You can still edit the wording, priority or link, but not who it addresses.
- 2
This is deliberate: changing an audience after the fact could silently add or remove families from something they've already been notified about, with no clean record of what happened.
- 3
To actually reach a different audience, archive the announcement and publish a new one with the right audience. The archived original stays in your history.
- 4
If you simply targeted the wrong class before publishing, this doesn't apply — catch it at the composer stage, where the recipient count is shown before you commit.
Still stuck?
WhatsApp usRelated articles
We'll walk you through the fix, not a sales pitch.
Tell us a little about your school and we will walk you through ScholarBell using a demo school that looks like yours.
See one message reach every parent, with proof it landed.
No pressure, no jargon. Thirty minutes, with a demo school that looks like yours.