What's the 6-digit code it's asking for?
For staff accounts with the extra sign-in step turned on.
- 1
Some schools require staff to confirm sign-in with a second step, using an authenticator app on their phone, in addition to their password. Parents never see this step — it only applies to staff accounts, and only where the school's administrator has turned it on.
- 2
After entering your email and password, open your authenticator app and type in the current 6-digit code it shows for ScholarBell.
- 3
Codes refresh every 30 seconds. If one fails, wait for the next one rather than retrying the same code.
- 4
Lost or changed your phone? Use one of the backup codes you were given when this was set up, then ask your administrator to help you set it up again on your new device.
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